(Louisiana, LA – Insurance News 360) – After taking control of the Louisiana Health Cooperative (LAHC or the CO-OP) on Sept. 1, Donelon is taking steps to assure healthcare providers that they will be paid for CO-OP services and to discuss the continued treatment of policyholders.
“The new management of the CO-OP will work tirelessly to ensure that the processing and payment of claims will speed up dramatically. All healthcare providers of the CO-OP need to know that their claims will be paid so that they will be comfortable in continuing to provide treatment to policyholders,” said Commissioner Donelon. “As the regulator of the insurance industry, I have authority to enforce contracts with outside vendors of defunct insurers, including vendors that process claims, and will do everything within my power to make sure that policyholders are served and providers are paid and paid faster, and that taxpayers can recover as much money as possible through judicious management of the CO-OP,” Commissioner Donelon said.
There are tens of thousands of in-network providers of the CO-OP and Donelon and court-appointed receiver Billy Bostick want those providers to know that efficiencies in administration and the CO-OP’s ability to pay claims will be satisfied. There will be a series of meetings for providers to get information about this situation.
Additional information can be found on the LDI website at www.ldi.la.gov/LAHC. Inquiries from providers, as well as policyholders, may be directed to LAHC@ldi.la.gov or by phone 504-383-7456.
Source: Louisiana Department of Insurance.