(Baltimore, MD – Insurance News 360) – Each week, through the enrollment period, CMS took enrollment snapshots that give point-in-time estimates of plan selections, call center activity, and visits to healthcare.gov or cuidadodesalud.gov. This final report shows new plan selections, active plan renewals and automatic enrollments.
The snapshot includes the following:
Plan selections between Nov.1- Dec. 22: 8,411,614
New consumers: 2,072,115
Consumers renewing coverage: 6,339,499
Call Center volume: 5,781, 920
Calls with Spanish-Speaking Representative: 396,895
Healthcare.gov users; 15,857,282
CuidadoDeSalud.gov users: 588,088
Window-Shopping Healthcare.gov users: 1,439, 953
CMS will release additional data in March, including final plan selection data from State-based Exchanges that do not use the HealthCare.gov platform.
Source: Centers for Medicare & Medicaid Services.